The Service Desk works through MCP
Your AI assistant reads, sorts and drafts answers to customer requests, the way it already works with tasks.
It already runs the projects. It might as well pick up the phone.
What we build next.
Plankwork is new, and we build it in the open. These are the things we are weighing next. Voting opens at launch; until then, tell us which one you would pick.
Access manager
A register of who has access to which system, kept current as a routine: VPNs, tokens and passwords renewed on time, leavers removed, and the evidence an ISO 27001 audit asks for, as a report.
For everyone whose access list is a spreadsheet nobody has opened since the last audit.
Chat can read the documentation
Ask the Chat inside Plankwork how something works, and it answers from the manual.
Because the answer is in the manual, and nobody opens the manual.
A corporate layer for compliance
Approval chains, forms in triplicate, and a sign-off before anyone may move a date. We would rather not. It is your vote.
The question Plankwork does not answer yet
If you run projects and there is a question Plankwork cannot answer for you, tell us. That is how the next item gets on this list.