Watch Jira, JSM and GitLab tickets
Link a task to a ticket and see its state, assignee and last change beside the task. Watch, do not mirror: no two-way sync and no second copy to drift.
For developers and IT: what we are working toward, in plain technical terms. There are no dates. An item moves when it is ready.
Link a task to a ticket and see its state, assignee and last change beside the task. Watch, do not mirror: no two-way sync and no second copy to drift.
Events when work changes, and personal API tokens, so your own scripts can react to Plankwork without an AI assistant in between.
Who has access to which system, for projects, customers or on its own; renewals of VPNs, tokens and passwords as routine work; removal of a leaver's access; an ISO 27001-ready report from an append-only record.
Your AI assistant reads, sorts and drafts answers to requests through the same MCP connector it uses for tasks, within the Service Desk's own permissions.
Least-loaded or round-robin assignment of new requests, never to someone on leave or outside their working hours, with a cap per person and the reason recorded on every assignment.
Articles for your team and for your customers, which the Chat can answer from.
The Chat inside Plankwork answers "how do I…" from the user manual.
Find work with a Jira-like query: owner, status, dates, tags and heat, combined and saved.
Markdown as a first-class format in descriptions and notes, and in what Plankwork hands to your AI assistant.
Plankwork as an installable web app that captures tasks without a connection and sends them when you are back online.
Contracts billed by the hour, from the time already tracked on the work.
Recurring tasks drawn in the Gantt as the occurrences they will create.
The goal's owner states its health; the burnup checks the statement against the work.
Early tells that work is quietly going wrong, shown before a date is missed.
Select several cards on a board and change their owner, date, status or thread in one move.