Goals
You have promised something to a customer, a board or yourself, and the work behind it is spread over several projects. No single board shows whether the promise is on track. A goal gathers the threads that serve one promise, from any of your projects, and reads them together against a deadline.
Goals belong to the organisation, not to one board. Each goal has an owner who stands behind the promise, a deadline, and a set of linked threads. Plankwork shows how much of the planned work is done, which task beneath it is hottest and whether anyone is working on it at all. When a promise has no live work behind it, or all its work is finished and the promise is still open, it reaches the owner in Now.
The full chapter, with every step and setting, is in the app: open your account menu and select User manual.