When someone leaves, you need their access gone the same day, their history kept, and their open work moved to someone who can finish it. An Admin can switch a person off without deleting anything, and an Owner can hand over whatever they still hold.

Deactivating ends a person’s sign-in and frees their seat. Reactivating brings them back as they were. Closing an account for good erases their personal board. The hand-over moves their open tasks, delegations, goals and other responsibilities to a replacement.

The full chapter, with every step and setting, is in the app: open your account menu and select User manual.