Plankwork
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How to use this manual

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Foundation

The board

Views

People and delegation

Time and money

Reports

AI

Your account and organisation

Service Desk

Administration and company IT

Reference

Notifications

You cannot watch the board all day, and you should not have to. Notifications reach you outside Plankwork. They include a morning list of what needs you, a warning before a deadline, news that work was delegated to you, and a nudge when a working day has no time logged. You choose where each kind goes and when none may arrive.

  • Destinations send notifications to an email address or to Slack, Teams, Telegram or a webhook.
  • The daily brief is one message each morning with what needs you.
  • Deadline warnings arrive ahead of due dates and recurring tasks.
  • Delegation updates tell both sides when delegated work moves or is overdue.
  • Project team news says you were added to a project team.
  • Customer request notices tell the Service Desk team when a customer writes.
  • A time-logging nudge asks about a working day with no time on it.
  • Quiet hours stop everything for a window or whole days.

The full chapter, with every step and setting, is in the app: open your account menu and select User manual.